Selected standard and scope
Define the boundary and intended outcome for this part of the engagement.
SUPPORT SERVICE / MANAGEMENT SYSTEMS
Gap Assessment for practical progress.
A structured review of existing processes and documented information against selected management-system requirements.
01 / Service overview
Understand the need. Shape the support.
Existing processes and documented information
Connect the activity to the organisation's actual processes and applicable requirements.
Observed gaps, strengths and priorities
Turn observations into practical actions that can be owned and reviewed.
A structured review of existing processes and documented information against selected management-system requirements. The exact scope, deliverables, responsibilities and timing should be agreed after understanding the organisation’s context and intended outcomes.
The engagement should be proportionate to the organisation's context, selected framework, activities and available resources. Scope, deliverables and responsibilities are agreed before work begins.
02 / What this support can address
Focused on practical outcomes.
The areas below help frame the engagement. Exact activities depend on the agreed scope, organisational context and evidence available.
Baseline clarity
Understand current arrangements against selected requirements and agreed scope.
Prioritised findings
Distinguish significant gaps from improvements that can be planned over time.
Evidence-led review
Base observations on processes, records and evidence made available.
Action planning
Translate findings into owners, actions and realistic target dates.
03 / Typical engagement
A clear, proportionate process.
A typical sequence is outlined here. Activities, timing and deliverables are tailored and confirmed for each engagement.
Confirm scope and objectives
Confirm the intended standard, edition, scope, sites and activities.
Review current arrangements
Review existing processes, records, responsibilities and controls against relevant requirements.
Plan and carry out the work
Record observed gaps, strengths, risks and evidence objectively.
Evaluate results and actions
Prioritise actions based on significance, feasibility and organisational objectives.
Maintain and improve
Agree an action plan with owners, target dates and review arrangements.
04 / Scope and responsibilities
Keep roles clear.
What this service does — and does not do.
A gap assessment is a point-in-time review, not an independent certification audit. Findings depend on the agreed scope and evidence made available. The organisation remains responsible for decisions and corrective actions.
Any applicable certification, accreditation, validation or verification decision remains with the relevant independent body. The organisation remains accountable for its own management system and operational decisions.
05 / Frequently asked questions
Gap Assessment, explained.
Answers to common questions about the scope and practical use of this support service.
What is included?
The agreed scope may include document review, discussions with process owners, sampling of records and a findings report.
Is it a certification audit?
No. It is a diagnostic or consultancy activity. An independent certification body conducts the certification audit and makes the certification decision.
Can it be done before implementation?
Yes. It can establish a baseline early or help evaluate an existing system.
Does it guarantee certification?
No. It can identify readiness issues, but certification depends on implementation and independent assessment.
DISCUSS THE SCOPE
Start with the work your organisation needs.
Review the standards catalogue or discuss the support required for your management system.